Conditions

Some products cannot be shipped overseas

At Chat Shop JAPAN, we will do our best to find and
deliver the products you want.

However, depending on the country, the product may be
classified as a "prohibited item" and may not be able to
be delivered.

Items classified as aviation dangerous goods

Products classified as dangerous goods cannot be
shipped overseas.
Aviation hazardous materials are items that may interfere
with the safe operation of aircraft or pose a danger to
aircraft or airports.

Examples include spray cans that use high-pressure gas
and cosmetics that contain high alcohol content.
Manicures and gray hair dyes often fall under this
category, so we cannot ship them.

Customers must handle customs duties

Customs duties on packages shipped overseas may or
may not be necessary, depending on the laws and
customs decisions of each country.

If you need to pay customs duties, you will be
responsible for completing the customs procedures
yourself.

We are unable to inform you in advance of the existence
or amount of customs duties.

At Chat Shop JAPAN, we will take measures to ensure
that our customers do not have to pay unreasonably
high customs duties.

Be careful when shipping high-value items or items that
are subject to customs duties, such as alcohol.

Customers must handle customs duties

Customs duties on packages shipped overseas may or
may not be necessary, depending on the laws and
customs decisions of each country.

If you need to pay customs duties, you will be
responsible for completing the customs procedures
yourself.

We are unable to inform you in advance of the existence
or amount of customs duties.

At Chat Shop JAPAN, we will take measures to ensure
that our customers do not have to pay unreasonably
high customs duties.

Be careful when shipping high-value items or items that
are subject to customs duties, such as alcohol.